Biosystem Engineering Co., Ltd. (hereinafter referred to as the “Company”) safely manages personal information in compliance with relevant laws and regulations such as the Personal Information Protection Act and the Information and Communications Network Act to protect personal information.
The Company informs users of how the personal information they provide is used and what measures are being taken to protect personal information.

1. Items of Personal Information Collected

The Company collects the following personal information for customer inquiry purposes:

- Customer Inquiry : Name, email address, inquiry content
- Personal Information : Customer inquiry on the homepage

2. Purpose of Collection and Use of Personal Information

The Company processes personal information for the following purposes:

- Customer Inquiries: The Company processes personal information to receive and process customer inquiries and to provide responses to the inquiries.

3. Retention and Use Period of Personal Information

The Company processes and retains personal information within the retention and use period of personal information prescribed by law or agreed to by the data subject at the time of collection of personal information. However, in case of investigation and investigation of violations of related laws, the Company will process and retain personal information until the end of such investigation and investigation.
The retention and use period of personal information is as follows:

- Customer Inquiries: 3 years after inquiry

4. Notice of the Right to Refuse Consent

We inform you that you have the right to refuse consent, and we also inform you of the potential disadvantages of refusing consent, including the content of such disadvantages.

5. Procedure and Method for Destruction of Personal Information

The procedure and method for destruction of personal information are as follows:

- Destruction Procedure
The information you enter will be transferred to a separate database for destruction after the purpose is achieved or upon request for deletion.
Personal information transferred to a separate database will not be used for any other purpose than that for which it is retained, except in cases required by law.
- Destruction Method
Personal information printed on paper will be destroyed by shredding or incineration.
Personal information stored in electronic file format will be deleted using a technical method that prevents the restoration of records.

6. Rights of Users and Legal Representatives and Methods of Exercise

- Rights of Data Subjects and Methods of Exercise
If you are an inquirer of a customer inquiry, please contact the personal information protection officer in writing, by phone, or by email, and we will take action without delay.
If you request correction of an error in your personal information, we will not use or provide that personal information until the correction is completed.
- Obligations and Methods of Exercise of Data Subjects
Users have the right to protect their personal information, but they also have the obligation to protect themselves and not infringe on the information of others. Please be careful not to leak your personal information and be careful not to damage the personal information of others, including posts. If you damage the information and dignity of others, you may be punished by relevant laws.
Please enter your personal information accurately and up-to-date to prevent accidents. The user is responsible for any accidents caused by inaccurate information.

7. Measures to Ensure the Security of Personal Information

In processing user's personal information, the Company implements the following technical and administrative measures to ensure the security of personal information and prevent it from being lost, stolen, leaked, altered, or damaged:
-Technical Measures
When storing unique identification information such as resident registration numbers, a reliable encryption algorithm is used to encrypt the information to prevent unauthorized leaks.
When transmitting personal information over a network, it is encrypted with SSL for secure transmission.
-Administrative Measures
The Company has established and implemented an internal management plan for the secure processing of personal information.
The Company restricts access to user's personal information to processors within the personal information processing department.
The handover of work related to personal information processors is carried out thoroughly in a secure state, and responsibility for personal information accidents is clarified before and after employment.
The Company is not responsible for accidents caused by user's mistakes or the inherent risks of the Internet.
Each member is responsible for managing their own personal information and taking responsibility for it in order to protect their personal information.
The Company will immediately notify the user of the facts and take appropriate measures and compensation if the loss, leakage, alteration, or damage of personal information is caused by errors of internal managers or accidents in technical management.
-Other
The Company complies with relevant laws and regulations such as the Personal Information Protection Act, Enforcement Decree, Enforcement Rules, and Standards for Ensuring the Security of Personal Information.

8. Personal Information Grievance Services

The company designates a personal information protection officer to handle user's complaints related to personal information.

- Personal Information Management Officer: KH Park, Executive Director
- Contact Email: sales@biosystemeng.com
- Contact Phone Number: +82.43.266.0600

You can report any personal information protection grievances arising from the use of the company's services to the personal information protection officer or the relevant department. The company will promptly provide a sufficient response to user's reports.
Telephone counseling is available on weekdays from 08:00 to 17:00 (KST). We will sincerely respond to inquiries made by email or mail within 24 hours of receipt.
For other reports or inquiries about personal information breaches, please contact the following organizations:
- Personal Information Protection Commission:

Website: https://www.pipc.go.kr/eng/user/lgp/law/ordinancesList.do
Phone number: +82-1577-0002
- Korea Communications Standards Commission:
Website: https://www.sec.gov/spotlight/xbrl/2007/krkent_bio.pdf
Phone number: +82-2-2133-2133
- Korea Internet & Security Agency (KISA):
Website: https://www.kisa.or.kr/EN
Phone number: +82-2-1322-1322